Are the support service centers available during the night?
Are the support service centers available during the night?
The following night-time services are available from 7 p.m. to 10 a.m. only for those who purchased "Life Support Service for Monthly Contract" or "Life Support Service for Chintai Contract".
Our night-time services
1.Express service in case of water troubles.
We will rush to your place in case of water troubles, such as clogged toilets etc.
2.Key exchange service.
We will unlock a door and replace a lock promptly in case of key loss or theft.
3.24 hour medical and health consultation service.
We accept inquiries about healthcare 24/7.
We respond to any urgent matters, such as criminal cases, and accidents etc. 24/7. (Depending on matters, night-time assistance might be unavailable. )
Our business hours are from 10 a.m. to 7 p.m. If you have difficulty contacting us during the hours, please reach us through an inquiry form.