■ Check the wall behind the curtain
The remote control holder is installed on the wall near the air conditioner, but it may be difficult to see because it is hidden by a curtain.
■ Please check inside the storage areas, desks, and shelves in the room.
They may be placed in hard-to-see locations, such as on top of a TV stand or on a shelf in a closet.
If you are unable to find the air conditioner remote control even after searching the room, please check the manufacturer and model number of the air conditioner itself and let us know the details of the situation using the "Equipment Repair Request Form".
※The product will be delivered approximately one week after ordering.
※Click here to see where the manufacturer and model number are located.
