■ A prorated billing will occur for one month starting from the room exit application date (postmarked date for mailed documents).

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■ A penalty fee will be incurred depending on the contract period.

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■ Only customers with personal membership contracts, monthly payment system contracts, or rental contracts are eligible to apply.

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※Customers who are using rooms under 'corporate contracts,' 'monthly contracts,' 'general rental contracts with special plans,' or 'revolving monthly contracts (monthly payment system)' cannot apply for room exit from this screen.

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■ The date sent from LEONET (Life Stick) is the move-out application date.

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■ We can not accept move-out application less than 20 days

If you are in a hurry, please apply at the written form or visit our office.

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■ Applications via LEONET (Life Stick) can only be made once per LEONET ID.

If you have previously applied and then canceled, please complete the procedure via written document or by visiting a leopalace office.

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■ID and password are required to log in.

Customers who lost changed ID and password confirm from here.