Please check the following.

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１．Please pull out the code from the outlet, and put it back in after 5 minutes.

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２．Please check the B-CAS card inserted in the TV properly. If it's already inserted, please take it out and insert again.

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●LCD TV（Terrestrial tuner built-in TV）

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※Insert part of card would be different depending on brand and model.

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Please contact us through the [Inquiry form] or service center if nothing changes you've tried following the above though.

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Some brands and models would have a cover on the insert part of B-CAS card.

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If you cannot take off a cover, please contact us through the [Inquiry form] or service center.