The following are the details

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・A light bulb and a fluorescent light are consumable goods. Therefore, we are asking our tenants to exchange them by themselves.

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※We will exchange a light bulb or a fluorescent light without any charge if they went out within one month from your move-in date, or if you purchased support service select.

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Please contact us through an inquiry form or by phone if you would like.

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・There are various kinds of bulbs and fluorescent lights. Please purchase the same type at your local DIY store or electronics store.

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※If you bring the installed light bulb (fluorescent light) with you, it would be much easier to find the appropriate one.

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・Please note light may not be on when a light bulb, a fluorescent light, or a glow lamp is loose.

・If you are unable to exchange a light by yourself, we will help you with service charges(JPY 3850). Please contact us through an inquiry form or by phone if you would like.

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Please refer to the details below regarding how to take off the light cover.