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The TV remote control does not work. Is it broken?

Q

The TV remote control does not work. Is it broken?

A
Please check the following. ● Is the TV power cord disconnected?
● Is the TV main power turned on?(Many LCD TVs have buttons on the side of the main unit.)

● Check if the remote control battery is bad.

If it is depleted, try removing the battery in the remote control and replacing it with a new one.

*Do not mix new and old batteries or different types of batteries.

*Check if the battery polarity (+-) is correct.

* If the battery runs out within one month after moving in, it will be replaced free of charge.

●Checking the remote control is working properly

Please check the following.

①Check the transmission unit of the remote through a lens of a mobile phone camera.


②Press any button on remote while looking through the lens of the mobile phone camera.

▼If you can see a light in the transmission unit

It indicates the remote control works properly.

The TV would have a defect so please check the TV again.

▼If you cannot see a light in the tranmission unit

It may have no battery or is broken.

※Due to using a feature of CCD and CMOS which are used in digital camera, some models would not correspond. Please try with a digital camera if you have.

In case of broken such as only a few buttons doesn't work, we can send a new remote control. Please check the model number and brand name of TV, and contact us to service center.

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