The TV remote control does not work. Is it broken?
The TV remote control does not work. Is it broken?
● Check if the remote control battery is bad.
If it is depleted, try removing the battery in the remote control and replacing it with a new one.
*Do not mix new and old batteries or different types of batteries.
*Check if the battery polarity (+-) is correct.
* If the battery runs out within one month after moving in, it will be replaced free of charge.
●Checking the remote control is working properly
Please check the following.
①Check the transmission unit of the remote through a lens of a mobile phone camera.

▼If you can see a light in the transmission unit
It indicates the remote control works properly.
The TV would have a defect so please check the TV again.
▼If you cannot see a light in the tranmission unit
It may have no battery or is broken.
※Due to using a feature of CCD and CMOS which are used in digital camera, some models would not correspond. Please try with a digital camera if you have.
In case of broken such as only a few buttons doesn't work, we can send a new remote control. Please check the model number and brand name of TV, and contact us to service center.


