① A contract with one of the plan that has internet (Standard plan/Basic plan) is required to be able to use the Wi-fi connection with Life Stick.

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If you have a contract and have already completed the initial settings, the "SSID (network name) and password" should be displaying on the right top corner of the service home screen.

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The Life Stick must be connected to a TV that has a HDMI socket to be able to use the WiFi.

If you do not have a TV you will not be able to use the Wi-Fi function of the Life Stick. In this case, please prepare an access point by yourself.

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You may check your contract status because the contract may be expired.

Click here to check contract status

Click here if Wi-fi SSID and password are not being displayed on the home screen.

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② After software update, you may not be able to connect to the LifeStick Wi-Fi.Restart the Life Stick (turn off and on the power) and check Wi-Fi setting in your device.

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[1] Unplug the LifeSitck's adapter from the power outlet and plug it back to restart.After it loads back to the main screen and updates, check the Network information and your device.

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[2] Afterwards, try erasing the WiFi network information and set it up again.

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If you are renting the room through a company contract, the password screen「パスワードを入力してください」will be displayed after restarting the Life Stick. Please, enter the password for your account.

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※After restarting the Life Stick, you will be required to enter your password to be able to use the Wi-Fi.