レオパレス21

I just set an ID / password on my page, but I can not login because of error.

Q

I just set an ID / password on my page, but I can not login because of error.

A

You need to set an ID / password at initial setting.

・For "LEONET ID", 4 or more alphanumeric characters

・For password, 8 or more alphanumeric characters

※You need to follow above condition otherwise, the display will shows an error.

If only the ID is updated, login may not be possible. Please try logging in again with the new ID, and the password you have used so far.

If the screen to set up a new password is displayed, login was succeed.

If you cannot resolve issues please contact us with your information such as user ID.

LEONET - Internet department: 0120-911-521

【Working hours】 Japanese: 24 hours. / English ・ Vietnamese: 10:00~19:00.

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