I am moving to another LeoPalace building. Am I able to keep using my LEONET ID (and points)?
I am moving to another LeoPalace building. Am I able to keep using my LEONET ID (and points)?
If you are moving from one LeoPalace-managed building to another LeoPalace building, you can continue using the account you created with your first building contract at the new location by following the configuration method explained below. You will then be able to continue using your optional contracts and points from the account.
※However, you cannot use this method before the contract for the new place starts.
※If you are moving within the last 3 days before the end of the month, there is a chance that your contracted plans will not renew automatically. There is also a possibility that you will not be able to continue the same contract or the same terms as you had in the last room.
In this case, please start a new contract with another plan available.
【If your new room needs account to be configurate from the beginning.】
①LEONET ID and password: You will need to enter the ID and Password you registered in your previous building.
②The initial configuration number and room number: When the system request to enter the initial configuration and room number, input the numbers written on the document of the new building contract.
If you follow the steps ① and ② correctly, your contracts and points on the account of the last room will continue to be used on the new room.
※Be careful as if you create a new account ID and Password with the initial configuration of the new room, you will not be able to use the contracted optional services and points from the previous room.