Is it possible to use the tenant-only website "&Leo" / "&Leo" app in buildings without LEONET installation?
Is it possible to use the tenant-only website "&Leo" / "&Leo" app in buildings without LEONET installation?
Some services are also available in buildings without LEONET installation.
・The pre‐existing damage report
When you are a new tenant, if there are any scratches or stains in the room that you are concerned about, you can submit them through the application within one month from the start of the contract.
・Garbage Collection Information
You can check the garbage information of the building.
・Move-out application
You can apply for room cancellation from the app. (However, the lease contract requires the individual)
・Chat
You can make inquiries by chat when you have troubles related.
・Confirmation of disaster prevention map and disaster information. You can also post a safety check or contact us about building damage.
・WEB payments (app available for Android only)
You can make payments for usage fees and annual guarantee fees.
・Move-out application
You can apply for room cancellation from the web. (Individual lease contract only)
You need to perform the initial setup via the &Leo app or &LeoWeb.
The initial setup requires the initial LEONET ID and initial password.
Please refer to the 'Key Handover Confirmation' below for the 'Common User ID (Initial LEONET ID)' and 'Common Password (Initial Password)' respectively.
If you are performing the initial setup using the &Leo app, you first need to install the app.
How to install the '＆Leo' app
Please scan the barcode below with your mobile phone camera's barcode reader,
or search for '＆Leo' in each store and download it.
1) After installation, select 'Initial Setup (for those setting up LEONET ID for the first time.「初期設定（初めてLEONET IDを設定される方）」
2) Enter the initial LEONET ID and password, and select "Perform initial setting"(初期設定を行う).
After selecting 'Perform Initial Setting,' please refer to 'Logging into LEONET.
'In the case of the '＆Leo' app, 1) there is a brief explanation of the '＆Leo' app.
After reviewing the content, select 'Next,' then 'Start' will be displayed. Select 'Start' to complete the registration
For further procedures, please refer to "How to log in to LEONET"