The operation method varies depending on the shape of the thumb turn. Please refer to the following.

​

●Knob type

●Knob push-in type

●Knob drawer type

〈Leolock knob〉

Press the knob while turning it.

If you have any questions or concerns, please contact us using the "Contact form".

For any malfunctions of the thumb turn (internal lock), please let us know the details of the situation using the "Equipment Repair Request Form"

If you require emergency treatment, we can also accept your request over the phone.

​

〈Inquiries regarding keys〉

TEL:0570-048-021

(Press number 1 for English)

※The inquiry should be made by the contract holder. For corporate contracts, the inquiry should be made by the person in charge of corporate housing or a registered tenant.