For rain water leakages, the repairs can only be performed after the rain stops.

In order to prevent the damage from spreading and cause more damage, please cooperate by following the information below.

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・Use buckets, containers, towels to prevent the water spreading.

?If the water that is leaking is not collected, it may spread and seep into the floor and extend the damage.

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If rainwater spreads even further, it may causes other types of damages such as short-circuit on electrical appliances and installations.

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Please, take measures to prevent the damage from the water until the repairs can be performed.

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・Take pictures of the leaking spots.

Please, take pictures of the places where the leaking can be identified.?When making the inquiry for the repairs, it will be easier to identify the cause and the places where the leaking is occurring?and measure the damage.

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・Inform LeoPalace21.

?We will investigate the cause and provide the repairs. Please, let us know the details through our inquiry form.

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When making the inquiry describe the details, such the place where the leak can be seen, the damages caused, attach pictures, etc...

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※The tenant will not be charged for repairs of water leaks caused by the rain.