Regarding the restoration fee at the end of the contract (including basic cleaning fee)
Q
Regarding the restoration fee at the end of the contract (including basic cleaning fee)
A
Depending on the room condition, you may be charged for repair costs (restoration costs).
□ Main examples of restoration (repairs that may be charged)
※Regarding normal wear (abrasion caused by normal use) and aged deterioration (abrasion caused by the passage of time), these are not subject for charge.
The basic cleaning fee includes the following.
□Cleaning contents included in basic cleaning fee
Please check Service Guidance for more details of restorations fees.
In addition, the cost sharing is calculated in accordance with the guidelines compiled by the Ministry of Land, Infrastructure, Transport and Tourism.
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