If there is a rain leak, please take the following first aid measures to prevent further damage and secondary damage.

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■ Place a rag or bucket under the area where the rain is leaking.

If rainwater spreads over a wide area, it not only makes the floors and walls wet, but also has various other effects, such as causing electrical leakage from electrical appliances.

Please place rags and buckets etc. to take first aid measures to prevent the water from spreading.

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■Please take a photo of the rain leak location.

Please attach the photos you have taken to the inquiry form. Providing us with photos of the amount of water leaking and the location will help us identify the cause of the leak. We appreciate your cooperation.

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■Please inform Leopalace21 of the location and condition of the leak.

Please let us know the details of where the leak is occurring by filling out the inquiry form.

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※If a leak occurs due to heavy rain or a typhoon, repairs cannot be made until the weather improves.