If you are concerned about an odor coming from the drain of your washing machine, please check the following.

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The drainage of a water area has a place called trap to store water, which serves the purpose of preventing bad odors and pests from entering through the sewer pipes.

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If you have not used water for a while, such as when you are away for an extended period of time, the water in the drain trap may evaporate and odors may enter the room.

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〈Procedures〉

1. Operate the washing machine (water supply to dehydration) and collect water in the trap.

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※If you don't have a washing machine, pour a cup of water down the drain.

※Even if you don't use your washing machine, be sure to run water down the drain at least once a month.

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2. Turn the drain trap (where water collects) clockwise to check for looseness.

If it turns, tighten it clockwise to prevent odors from entering.

3. Ventilate for 2 or 3 days and check if there is any improvement.

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If you have tried the above and the problem persists, please let us know by filling out the Equipment Repair Request Form.