If you see sparks or smell something burning coming from the microwave, please check the following:

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＜How to check＞

①Ensure you are not using any metal containers or containers with gold or silver decorations.

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Using metal parts can cause sparks, leading to fire or smoke. Do not use such containers in the microwave.

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②Check if there are any food residues or dirt inside the microwave. If there are any, wipe them off.

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③Check if the interior coating of the microwave is peeling. If the coating is peeling, stop using the microwave and provide the manufacturer, model number, and detailed situation through the "Inquiry Form."

If the issue persists after checking the above points, stop using the microwave and provide the manufacturer, model number, and detailed situation through the "Inquiry Form."

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・ For information on where to find the manufacturer and model number of the microwave, click here.