If your microwave oven plate won't spin, check the following:

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〈Procedures〉

1. Check that the rollers and plate are installed correctly.

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2. Make sure food is not touching the walls of the oven cabinet.

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If the problem persists even after checking the above, please let us know the manufacturer, model number, and detailed symptoms of your microwave oven using the Equipment Repair Request Form.

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※Click here to find out where to find the manufacturer and model number of your microwave oven.