If the toilet door is locked and you cannot get in, please check the following.

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In rare cases, the toilet door may become locked due to the impact of closing it.

Please follow the steps below to open the lock.

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〈Procedures to unlock the toilet door〉

1. Insert a flat head screwdriver or a coin into the recess near the door handle.

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2. You can unlock it by inserting a coin or something into the recess and rotating it.

If you are still unable to unlock the door after trying the above, please let us know the details of the problem by filling out the "Repair Request Form".