<How to test>

1) Check if the air conditioner's power plug is properly inserted into the outlet

2) Check if the air conditioner remote control has batteries.

3) Before turning on the air conditioner, open the window behind the unit.

4) As shown in the image below, use the stopper to prevent the window from closing

5) Make sure the rubber gasket does not get caught behind the air conditioner; pull it towards the indoor side

6) Set the operating mode to "cooling," adjust the temperature to 16-18°C, and run the air conditioner for about 10 minutes.

7) Check if cool air is coming out properly, if any warning lights are flashing, and if there are any unusual noises or smells.

8) Continue to run the air conditioner for an additional 30 minutes and check for any water leakage from the unit.

9) After the test run is complete and while the air conditioner is not in use, remove the stopper and close the window.

<Troubleshoots>

▼Smelling from the air conditioner/not cooling enough

Please refer to the manufacturer's website or the user manual for maintenance, such as cleaning the filter.

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▼Not working

・Please check that the switch on the circuit breaker is not tripped and that the power cable is plugged in.

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Please submit an inquiry using the maintenance request form if the air conditioner does not work properly.

※Please note that from June to August, repair requests are concentrated and it may take several days before we can visit. We apologize for any inconvenience this may cause and appreciate your understanding.