If you are a corporate customer and before LEONET initial setting Life Stick launched When "Please enter your password" is displayed.

Question

Accepted Answer

Within the same corporate contract, if the residents who used to use the Life Stick have already used Life Stick before, due to the tenant change, etc., the following password request screen will be displayed after starting Life Stick.
Select [初期設定を開始する] "Start initial setting" and initialize the information, you can set new LEONET ID, password and secret questions.
[If you have already initialized, changed your ID to any ID・optional password, here.](https://help-en-us.leopalace21.com/answer/6440c2604c60008c879117d2)

1.[初期設定を開始する] Select "Start initial setting". 2.Select "Start initialization" [初期化開始]. *※When initialization is done, please understand that the information of registered contents including the LEONET point and contacted option service, these will be deleted.*
3.Initializing screen. It may take about 10 to 20 minutes. 4.After initialization, when [Life Stick リモコンのペアリング] "Life Stick Remote Control Pairing" → "Login to Google" [Googleへのログイン] is completed, the screen link to the LEONET initial setting screen.
### Login to LEONET

1.It is confirmation of agreement to the LEONET Terms of Service. If you select "Check Terms of Service", you can check the contents. After confirming the contents, if you agree, select [同意する] "I agree, the screen will link to the next screen. 2.We will register customer information from the next screen. Please confirm the contents of the description and select "Next". 3.Choose who does not have registration confirmation. *※If you know the initial setting number, please input "initial setting number", "No.room" and proceed to ⑥.*
4.Enter "番号(Key number)", "AP番号(Ap number)", "号室(Room number)" and select "次へ(next)". [Click here](https://help-en-us.leopalace21.com/answer/6440c25f4c60008c879116bb) for confirmation of key number [Click here](https://help-en-us.leopalace21.com/answer/6440c260ff725e8c87e54464) for how to check AP number 5."Initial setting number (Initial LEONET ID)" will be displayed. Please check next "次へ". 6."法人契約で初期化した方(Who initialized with a corporate contract)" will be selected. 7.Please check precaution statement, if you agree with it, you can get new ID"[新規LEONET ID取得]. 8.Register "LEONET ID" with any half-width alphanumeric character 4 digits or more, and register "パスワード(password)" with any half-width alphanumeric character 8 digits or more. *※Please input in combination of both English and numbers.*
*※"LEONET ID" and "password" you register here are necessary information in order to use the LEONET service in the future. Please take care and keep it in a safe place so that you do not forget it.*
9.Please make sure your information and select "register". 10.Login is complete here. Select 次へ(next) to go to the service TOP screen. 11.If you registered your phone number(start with 070, 080, 090), a message with PIN code(6 digits) is sent in your phone. Please enter the PIN code in the screen and select "Authentication". 12.Please enter your initial configuration number and room number, and select Next. You can use your Room key number, AP number, and room number at the option "No registration confirmation" 13.Confirmation screen to check your room information. Please select "Register" after checking. 14.Select start using the Life Stick. 15.You can check your current internet contract. Select "ホーム画面へ"(Go to homepage) 16.Home screen with blue sky background is displayed. Initial setting is completed. After completing initial settings, you may have to do more procedures to use internet. Please check your internet contract, and perform more procedures below.
[Internet contract procedures](https://help-en-us.leopalace21.com/answer/6440c2604c0c5c848cb87abc)
If the problem persists, please prepare your customer information and contact us at the following when you are at home.
LEONET - Internet department: tel:0120-911-521【Working hours】 Japanese: 24 hours. / English ・ Vietnamese: 10:00～19:00.