What should I do if the window (sash) in my room won't open?
Q
What should I do if the window (sash) in my room won't open?
A
If the window (sash) in your room does not open, please check the following.
〈Verification procedure〉
1. Check that the sash lock (crescent) is not locked.

2. If an auxiliary lock is installed at the base of the sash, press it with your finger to unlock it.


If the sash key does not move or open for reasons other than 1. and 2).above, please check the following.
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