〈Personal contract〉　What to bring when receiving the key

Please bring the following to the key collection in the store after your move-in date.

1."Key Handover Information" or "Contract (copy)"

※For customers who are not signing an electronic contract, please bring the "Contract (copy)" or "Move-in Guide".

2.One identification document.

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〈Identity verification documents〉

・Driver's license (driving history certificate)

・Passport

・Basic Resident Registration Card (with photo)

・Various health insurance cards (insurance qualification certificates)

・Residence card

・Special permanent resident certificate (or alien registration card)

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※For details on days when keys are not handed over, please click here.　（Japanese）

※Pick-up times and opening days can be found here.

※You cannot collect the keys before your move-in date. The keys can be handed over on the next business day after your move-in date.

〈Corporate contract〉　What to bring when receiving the key

Please bring the following to the key collection in the store after your move-in date.

1.Move in guide

※If you do not have the documents, please contact the store where you have signed the contract or the person in charge of company housing.

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2.One identification document.

〈Identity verification documents〉

・Driver's license (driving history certificate)

・Passport

・Basic Resident Registration Card (with photo)

・Various health insurance cards (insurance qualification certificates)

・Residence card

・Special permanent resident certificate (or alien registration card)

・Employee ID card (only issued by the company in whose name the contract is held)

​

※For details on days when keys are not handed over, please click here.　（Japanese）

※Pick-up times and opening days can be found here.

※You cannot collect the keys before your move-in date. The keys can be handed over on the next business day after your move-in date.