Regarding the mailbox.
Regarding the mailbox.
How to open the mailbox (Dial lock)
If the mailbox is the type that has a dial lock, follow the instructions below to open.
Example: For 『３９』 as the PIN number.
※To check the PIN number information of your mailbox, click here.
① Turn the dial to the right (clockwise) and set "0" to the triangular pointer (▽).
② Turn the dial to the right (clockwise) and set "3" to the triangular pointer (▽).
③ Turn the dial to the left(counterclockwise) and set "9" to the triangular pointer (▽).
※Depending on how the lock was installed, the left and right steps may be reversed. The symbols may also differ depending on the dial lock.
If you have any question regarding the mailbox, please file an [Inquiry form].
Regarding the information of the PIN number for the mailbox
The PIN number of the mailbox (dial lock) and other details are written on the document given to the contractor when handing the keys at the start of the contract. For further questions regarding this document, the contractor may contact through the [Inquiry form].
※The identity of the contractor must be confirmed before providing information of the PIN number.
For tenants who are using the room through a company contract, the information regarding the PIN number of the mailbox may have been given to the person in charge of the contract or the housing in the company. In this case, check the details with the responsible in your company as well.
Regarding inquiries for changing the PIN number of the mailbox
The properties that have a mail box type that has a PIN number have a dial lock that is set on the lock itself and can not be changed.
If you want to use a key/padlock on the mailbox.
Some properties have a type of mailbox that can be locked by attaching a padlock into the handle.
If you look from the side of the handle, where will be a hole that you can fit a small padlock.
※The tenants must prepare their own locks if they wish to lock the mailbox.